New
Drive sales and business development through branch and agent networks
Gamil · Zimbabwe
- Workplace
- On-site
- Deadline
- Closes in 3 days
- Posted
- 1h ago
- Category
- Private Sector
Job description
Job Description
A leading financial institution invites applications from suitably qualified and experienced candidates to fill the following strategic positions which have arisen.
HEAD – OMNICHANNEL (PHYSICAL CHANNELS)
Job Purpose
To oversee and optimise physical banking channels including branches, ATMs, and agency banking, ensuring seamless integration with digital platforms.
Duties and Responsibilities
Key Responsibilities
• Oversee customer-facing banking channels (branches, ATMs, agencies)
• Develop and implement branch network strategy aligned to bank objectives
• Ensure seamless integration between physical and digital channels
• Drive sales and business development through branch and agent networks
• Manage agent banking networks and ensure compliance
• Enhance customer experience across all physical touchpoints
• Monitor operational efficiency, performance, and data analytics
• Ensure compliance, security, and risk management
Qualifications and Experience
Minimum Qualifications & Experience
• First Degree in Banking, Commerce, Accounting, Business Studies or related field
• Postgraduate Banking qualification is an added advantage
• Extensive experience in retail banking, branch operations, or channel management
• Strong strategic, operational, and leadership capability
How to Apply
Interested candidates should submit:
• Updated Curriculum Vitae (CV).
• Certified copies of academic and professional qualifications.
• Cover letter clearly indicating the position being applied for.
📧 Applications to be sent to: recruitment8418@gamil.com.
📅 Closing Date: 25 June 2026
NOTE
Only shortlisted candidates will be contacted.
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Requirements
and Experience
Minimum Qualifications & Experience
First Degree in Banking, Commerce, Accounting, Business Studies or related field
Postgraduate Banking qualification is an added advantage
Extensive experience in retail banking, branch operations, or channel management
Strong strategic, operational, and leadership capability
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